Factory Reset the Controller
Sometimes, a factory reset may be required to remove any firmware updates that could be causing your pellet grill to malfunction.
Before beginning, please note: A factory reset can only be performed on 2021 Regal and Crown models with a serial number between L910834 – L910869 or greater than M900000.
Factory resets cannot be reversed or undone.
In most cases, a firmware update is required after the reset to complete the process.
If you have any questions, please contact our knowledgeable Customer Support Team at any time.
Factory resets cannot be reversed or undone.
In most cases, a firmware update is required after the reset to complete the process.
If you have any questions, please contact our knowledgeable Customer Support Team at any time.
How to Perform a Factory Reset with your Broil King Pellet Grill Controller
STEP 1
Unplug your pellet grill from its power source for 20 seconds, then
plug it back in.
STEP 2
Press the POWER button to turn the unit ON.
STEP 3
Press and hold the POWER button, then the GEAR button, and
hold both down for 3 seconds. Your pellet grill will then BEEP and
flash RES (“reset”) on the screen of your controller.
STEP 4
In the next 1 – 15 seconds (no later than 20 seconds), repeat STEP
3: press and hold the POWER button, then the GEAR button, and
hold both down for 3 seconds. The screen will brighten, then the
controller will BEEP 4 times.
STEP 5
Your controller will then automatically restart itself. The original
factory settings are now restored.
STEP 6
Reconnect the app to your pellet grill and update the firmware from
the grill settings page.